The key to maintaining carrier-grade service levels, is having the ability to see the status and performance of each critical network component in real-time. Visibility has also been proven to significantly reduce costs. This is done by eliminating truck rolls on issues that can be resolved remotely, and by identifying the proper equipment necessary to resolve the issue, prior to dispatching resources.
Aztecs’ developed the vast monitoring and maintenance program to encompass the overall operations of the systems it maintains. It is a technology agnostic platform that runs on the industry’s most advanced software, combined with dedicated local technicians, that are familiar with each site location, and equipped with the appropriate spares. The program is simply vast.